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Course No. TUC
Course Troubleshooting Unified Communications
Delivery Format Instructor-led (classroom)
Vendor Cisco
Category Networking
Duration 5 days
Schedule This course is not currently scheduled. Provide your contact information below.
Company Advanced Network Technologies
City, State / Country Omaha Nebraska, United States
Phone No. (800) 368-6911
Company Email brichards@anttraining.com
Course Description Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 is a five-day class that equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. This class focuses on troubleshooting a complex Unified Communications infrastructure. In this class, students will learn methods for troubleshooting that allows a student to capitalize on the knowledge they gained in other classes and experience with Unified Communications. The time in class is primarily spent working on trouble tickets. The instructor will review concepts that students are not familiar with. Other topics discussed in this class includes troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).

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